SOLUCIONES MUSICALES VALENCIANAS, SL, will process your personal data to manage our relationship with you and to send you, by any means, information and commercial communications about our products and services similar to those requested. You have the right to access, rectify, and delete your data, as well as other rights, as explained in our privacy policy.
Who is responsible for processing your data?
SOLUCIONES MUSICALES VALENCIANAS, SL, with Tax Identification Number (CIF) B98089824, will be responsible for the personal data provided through its website, by telephone, through any of its paper forms, or obtained as a result of your relationship with us. This company is located at Avenida Vicente Blasco Ibáñez, Novelista, 8, 46120, Alboraia (Valencia), and can be contacted via email at info@ticketere.com
You can also contact our Data Protection Officer by writing to info@telebirras.com or to SOLUCIONES MUSICALES VALENCIANAS, SL Attn: Data Protection Officer, info@ticketere.com
For what purpose do we process your personal data?
SOLUCIONES MUSICALES VALENCIANAS, SL, will process your personal data in order to manage the relationship you maintain with us, as well as to send you commercial communications by any means, even after the relationship with you has ended, to keep you informed of those of our products and services similar to those requested by you.
Your data will also be processed for the management of contractual relationships, for works, goods, or services; monitoring and control of orders, supplies, or other types of transactions; invoicing for issues related to products or services; maintaining contact with you; and, in general, for the administrative, accounting, and tax management of the entity, as well as sending commercial information when applicable.
How will we protect your data?
We will protect your data with effective security measures based on the risks involved in the use of your information.
To this end, our organization has approved a Data Protection Policy and carries out annual controls and audits to verify that your personal data is secure at all times.
Will we send your data to other countries?
Some countries in the world are safe for your data, while others are not. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not considered safe from a data protection standpoint.
If, in order to provide you with the service, it becomes necessary to send your data to a country that is not as secure as Spain, we will always ask for your permission beforehand and apply effective security measures to reduce the risks of sending your personal information to another country.
How long will we keep your data?
The personal data provided will be kept for at least the period set by accounting and tax regulations and applicable regulations, and until its deletion is expressly requested.
What is the legal basis for processing your data?
The legal basis for processing your personal data is the execution and maintenance of the relationship maintained with you, as well as the express consent that, where applicable, you have provided us for additional processing consisting of sending commercial communications from ourselves and/or third parties.
We inform you that the personal data requested when registering on the website, requested by telephone or in any of our paper forms, are strictly necessary to formalize and manage the relationship with you, so that, if you do not provide them, we will not be able to maintain said relationship.
To whom will your data be communicated?
The data may only be transferred or communicated, where appropriate, to banking entities for the purpose of making collections or payments, as well as at the request of the Tax Agency, Customs, Courts or Tribunals, and competent Authorities.
What are your rights when you provide us with your data?
Anyone has the right to obtain confirmation as to whether or not SOLUCIONES MUSICALES VALENCIANAS, SL is processing personal data concerning them.
Likewise, interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only retain them for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. SOLUCIONES MUSICALES VALENCIANAS, SL will cease processing the data, except for compelling legitimate grounds, or for the establishment, exercise, or defense of legal claims.
Likewise, interested parties have the right to receive, in a structured, commonly used and machine-readable format, the personal data concerning them that they have provided to us, and to transmit it to another controller.
Those interested may exercise these rights and revoke any consent previously given at any time by sending a letter to SOLUCIONES MUSICALES VALENCIANAS, SL, located at Avenida Vicente Blasco Ibáñez, Novelista, 8, 46120, Alboraia (Valencia), or by contacting them via email at info@ticketere.com
In this regard, we inform you that you have access to forms for exercising the aforementioned rights on the website of the Spanish Data Protection Agency (http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/derechos/principales_derechos).
The data subject may file a complaint with the Spanish Data Protection Agency when they deem it appropriate, especially if they believe we have not adequately addressed their rights. This complaint may be submitted to the aforementioned authority through the various options offered on the Spanish Data Protection Agency's website.
If you believe that your rights have been disregarded by our organization, you may file a complaint with the Spanish Data Protection Agency through one of the following means:
Electronic headquarters: www.agpd.es
Postal address:
Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001, Madrid.
By telephone:
Tel. 901 100 099
Tel. 91 266 35 17
Filing a complaint with the Spanish Data Protection Agency is free of charge and does not require the assistance of a lawyer or solicitor.
DATA PROTECTION POLICY:
The Management / Governing Body of SOLUCIONES MUSICALES VALENCIANAS SL (hereinafter, the data controller), assumes the utmost responsibility and commitment to the establishment, implementation and maintenance of this Data Protection Policy, guaranteeing the continuous improvement of the data controller with the aim of achieving excellence in relation to compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (OJEU L 119/1, 04-05-2016), and with Spanish legislation on the protection of personal data (Organic Law, specific sectoral legislation and its implementing regulations).
The Data Protection Policy of SOLUCIONES MUSICALES VALENCIANAS SL is based on the principle of proactive responsibility, according to which the data controller is responsible for compliance with the regulatory and jurisprudential framework that governs said Policy, and is able to demonstrate this to the competent supervisory authorities.
In this regard, the data controller shall be governed by the following principles, which should serve as a guide and framework for all its staff in the processing of personal data:
Data protection by design: the controller shall implement, both when determining the means of processing and during the processing itself, appropriate technical and organizational measures, such as pseudonymization, designed to effectively implement the principles of data protection, such as data minimization, and integrate the necessary safeguards into the processing.
Data protection by default: the controller shall implement appropriate technical and organizational measures to ensure that, by default, only personal data that is necessary for each of the specific purposes of the processing are processed.
Data protection throughout the information lifecycle: measures that guarantee the protection of personal data will be applicable throughout the entire information lifecycle.
Lawfulness, fairness and transparency: personal data will be processed lawfully, fairly and transparently in relation to the data subject.
Purpose limitation: Personal data will be collected for specified, explicit and legitimate purposes and will not be further processed in a manner incompatible with those purposes.
Data minimization: personal data will be adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
Accuracy: Personal data shall be accurate and, where necessary, kept up to date; all reasonable steps shall be taken to ensure that personal data that are inaccurate with regard to the purposes for which they are processed are erased or rectified without delay.
Limitation of the retention period: Personal data shall be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed.
Integrity and confidentiality: Personal data will be processed in such a manner as to ensure appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, by implementing appropriate technical or organizational measures.
Information and training: one of the keys to ensuring the protection of personal data is the training and information provided to staff involved in its processing. Throughout the information lifecycle, all staff with access to the data will be properly trained and informed about their obligations regarding compliance with data protection regulations.
The Data Protection Policy of SOLUCIONES MUSICALES VALENCIANAS SL is communicated to all personnel of the data controller and made available to all interested parties.
Consequently, this Data Protection Policy involves all personnel of the data controller, who must know and accept it, considering it as their own, with each member being responsible for applying it and verifying the data protection rules applicable to their activity, as well as identifying and contributing the opportunities for improvement that they consider appropriate with the aim of achieving excellence in relation to its compliance.
This Policy will be reviewed by the Management / Governing Body of SOLUCIONES MUSICALES VALENCIANAS SL as many times as deemed necessary, to ensure that it complies, at all times, with current regulations regarding the protection of personal data.